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Lock Shop - Old Fashioned Customer Service
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DerbyDad03  
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 Más opciones 21 nov 2008, 13:31
Grupos de noticias: alt.home.repair
De: DerbyDad03 <teamarr...@eznet.net>
Fecha: Fri, 21 Nov 2008 10:31:23 -0800 (PST)
Local: Vie 21 nov 2008 13:31
Asunto: Lock Shop - Old Fashioned Customer Service
Customer Service is alive and well - in some places.

A youth sports organization that I am a part of bought a shed to store
some equipment. One of the board members bought a lock with 2 keys,
with the plan to have a dozen more keys made later on. When I asked
her for my key, she said she can't find a store that carries the
correct blanks. She tried the borgs and one local hardware store.

I told her I know of a lock shop that will either have the blanks, or
worse case, will sell us a new lock for which they can supply a dozen
keys.

Taking over the "project", I took the key to the lock shop and
explained the situation. Here's how he handled it:

He found 3 blanks that were really close. 1 is a bit shorter than the
original, 2 are a bit longer. He cut keys out of all 3 blanks, handed
them to me (along with the original) and told me go see if any of them
work. If any of them do, he'll make the rest, it not, we'll chose a
new lock.

Can you imagine one of the borgs letting a customer walk out with 3
keys to test, all on the verbal promise that he'll come back if they
do? I think not.

(And please don't suggest a combination lock - that ship has sailed.)


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The Daring Dufas  
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 Más opciones 21 nov 2008, 13:43
Grupos de noticias: alt.home.repair
De: The Daring Dufas <the-daring-du...@wtf.net>
Fecha: Fri, 21 Nov 2008 12:43:28 -0600
Local: Vie 21 nov 2008 13:43
Asunto: Re: Lock Shop - Old Fashioned Customer Service

There is actually a patent for a fingerprint reading
padlock. I want the one with a retina scanner. *snicker*

TDD


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DerbyDad03  
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 Más opciones 21 nov 2008, 15:26
Grupos de noticias: alt.home.repair
De: DerbyDad03 <teamarr...@eznet.net>
Fecha: Fri, 21 Nov 2008 12:26:11 -0800 (PST)
Local: Vie 21 nov 2008 15:26
Asunto: Re: Lock Shop - Old Fashioned Customer Service
On Nov 21, 1:43 pm, The Daring Dufas <the-daring-du...@wtf.net> wrote:

If the "board of directors" I'm stuck with had a fingerprint reading
lock with a retina scanner,  they'd probably stick their finger in
their eye trying to open the lock.

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Stormin Mormon  
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 Más opciones 21 nov 2008, 18:48
Grupos de noticias: alt.home.repair
De: "Stormin Mormon" <cayoung61**spambloc...@hotmail.com>
Fecha: Fri, 21 Nov 2008 18:48:38 -0500
Local: Vie 21 nov 2008 18:48
Asunto: Re: Lock Shop - Old Fashioned Customer Service
You're right, that is uncommon small town service.

Now, may I offer some advice on your padlock situation? Master, and American
both make some very good padlocks that will handle outdoor weather
reasonably well. And have keys which can be copied. If unauthorized
duplicates are a concern, some padlocks have removable cylinders. And at
least one company makes cylinders with an odd keyway, not found on key
racks. And sold only to locksmiths. I can get one particular keyway called
"JS" at fairly close to regular cylinder prices. And all the keyblanks I
want.

--
Christopher A. Young
Learn more about Jesus
  www.lds.org
.

"DerbyDad03" <teamarr...@eznet.net> wrote in message

news:84aa0d87-8860-4eac-8041-26a3976f95c0@x14g2000yqk.googlegroups.com...
Customer Service is alive and well - in some places.

A youth sports organization that I am a part of bought a shed to store
some equipment. One of the board members bought a lock with 2 keys,
with the plan to have a dozen more keys made later on. When I asked
her for my key, she said she can't find a store that carries the
correct blanks. She tried the borgs and one local hardware store.

I told her I know of a lock shop that will either have the blanks, or
worse case, will sell us a new lock for which they can supply a dozen
keys.

Taking over the "project", I took the key to the lock shop and
explained the situation. Here's how he handled it:

He found 3 blanks that were really close. 1 is a bit shorter than the
original, 2 are a bit longer. He cut keys out of all 3 blanks, handed
them to me (along with the original) and told me go see if any of them
work. If any of them do, he'll make the rest, it not, we'll chose a
new lock.

Can you imagine one of the borgs letting a customer walk out with 3
keys to test, all on the verbal promise that he'll come back if they
do? I think not.

(And please don't suggest a combination lock - that ship has sailed.)


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The Daring Dufas  
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 Más opciones 21 nov 2008, 19:33
Grupos de noticias: alt.home.repair
De: The Daring Dufas <the-daring-du...@wtf.net>
Fecha: Fri, 21 Nov 2008 18:33:04 -0600
Local: Vie 21 nov 2008 19:33
Asunto: Re: Lock Shop - Old Fashioned Customer Service

*snicker* I know people like that too. How is
it that folks with such dazzling intelligence
always seem to wind up in charge of things?

TDD


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HeyBub  
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 Más opciones 21 nov 2008, 20:59
Grupos de noticias: alt.home.repair
De: "HeyBub" <hey...@NOSPAMgmail.com>
Fecha: Fri, 21 Nov 2008 19:59:31 -0600
Local: Vie 21 nov 2008 20:59
Asunto: Re: Lock Shop - Old Fashioned Customer Service

The Daring Dufas wrote:

>> If the "board of directors" I'm stuck with had a fingerprint reading
>> lock with a retina scanner,  they'd probably stick their finger in
>> their eye trying to open the lock.

> *snicker* I know people like that too. How is
> it that folks with such dazzling intelligence
> always seem to wind up in charge of things?

It's the "Peter Principle." A person does a good job and gets promoted. This
sequence repeats until the person reaches a level at which he is
incompetent. There he stays, doing an incompetent job, until retirement.

Here's how it works at the Houston Police Department.

1. An incompetent manages (through guile, lies, or payoffs) to get past the
probationary period. But his supervisor knows he should not be interacting
with the public. He's assigned in the file room, where he has nothing to do
but study for the sergeant's exam.
2. He aces the exam, and is assigned to the property room. Again, he has
nothing to do but study for the lieutenant's exam.
3. After passing the exam with the highest possible marks, he's assigned to
the academy. This cushy job leaves ample opportunity to study for the
captain's exam.
4. After becoming captain, he's assign to the mayor's security detail where
he can major in brown-nosing the politicians. When an opening for deputy
chief appears, he's the logical candidate.
5. After a couple of years as deputy chief, he gets offered a job as chief
of a smaller city (Omaha, Minneapolis, etc.).
6. With a few years as chief of a medium-sized metropolis, he comes back to
Houston as chief.
7. Then to the Department of Homeland Security, then to retirement.

You'll notice he's never made an arrest or conducted an investigation. I
would say he's never interacted with a criminal, but he's been paling around
with politicians for about ten years.

I heard Lawrence J. Peter give a lecture once. The most memorable line: "I
have been studying government, man and boy, for over forty years. I have yet
to discover whether we are being led by well-meaning fools or by really
intelligent folks who are just putting us on."


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Tekkie®  
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 Más opciones 21 nov 2008, 21:26
Grupos de noticias: alt.home.repair
De: Tekkie® <Tek...@comcast.net>
Fecha: Fri, 21 Nov 2008 21:26:36 -0500
Local: Vie 21 nov 2008 21:26
Asunto: Re: Lock Shop - Old Fashioned Customer Service
HeyBub posted for all of us...

> I heard Lawrence J. Peter give a lecture once. The most memorable line: "I
> have been studying government, man and boy, for over forty years. I have yet
> to discover whether we are being led by well-meaning fools or by really
> intelligent folks who are just putting us on."

I don't think they are well meaning any more.  I don't think they are smart
enough to fool anyone except themselves.

If everyone rises to their level of incompetence then why am I stuck at the
bottom?  I should be master of the world.  I know; I don't kiss ass and tell it
like I see it...
--
Tekkie    Don't bother to thank me, I do this as a public service.


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The Daring Dufas  
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 Más opciones 21 nov 2008, 21:41
Grupos de noticias: alt.home.repair
De: The Daring Dufas <the-daring-du...@wtf.net>
Fecha: Fri, 21 Nov 2008 20:41:40 -0600
Local: Vie 21 nov 2008 21:41
Asunto: Re: Lock Shop - Old Fashioned Customer Service

I was on a remodeling job some years ago and
one of the carpenters had retired from The
Birmingham Police Dept. His reason for leaving
was the fact that he had taken the sergeant's
exam several times and the last time he took
the test he had the third highest score. The
powers to be went all the way down to number
150 and promoted a Negro. He took an early
retirement because he had enough of the male
bovine droppings. I better stop, I'm getting
mad again and may start telling the truth
which seems to upset a lot of people.

TDD


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DerbyDad03  
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 Más opciones 21 nov 2008, 23:03
Grupos de noticias: alt.home.repair
De: DerbyDad03 <teamarr...@eznet.net>
Fecha: Fri, 21 Nov 2008 20:03:30 -0800 (PST)
Local: Vie 21 nov 2008 23:03
Asunto: Re: Lock Shop - Old Fashioned Customer Service
On Nov 21, 6:48 pm, "Stormin Mormon"

Thanks for the advice. As it turns out, all 3 of the keys work just
fine. The shortest one seems to be the smoothest, but that might just
be a specific key thing and not due to the length. In any case, even
if I get a mix set, I know he'll have enough blanks for the dozen or
so I need.

The lock that was chosen is supposed to be weatherproof and has a
shrouded shank so you can't get a bolt cutter on it.

It's similiar to this:

http://www.wesecure.com/Merchant2/graphics/00000001/round-discus-padl...

Trust me, if I have to open the shed in the winter, I'll be sure to
bring my propane torch with me.


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Stormin Mormon  
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 Más opciones 22 nov 2008, 23:22
Grupos de noticias: alt.home.repair
De: "Stormin Mormon" <cayoung61**spambloc...@hotmail.com>
Fecha: Sat, 22 Nov 2008 23:22:27 -0500
Local: Sáb 22 nov 2008 23:22
Asunto: Re: Lock Shop - Old Fashioned Customer Service
In the USA in 2008. If you promote a white man because he's white, that's
racist. If you promote a negro becuase he's black, that's applauded.

--
Christopher A. Young
Learn more about Jesus
  www.lds.org
.

"The Daring Dufas" <the-daring-du...@wtf.net> wrote in message
news:gg7rgq$3jq$1@aioe.org...

HeyBub wrote:

I was on a remodeling job some years ago and
one of the carpenters had retired from The
Birmingham Police Dept. His reason for leaving
was the fact that he had taken the sergeant's
exam several times and the last time he took
the test he had the third highest score. The
powers to be went all the way down to number
150 and promoted a Negro. He took an early
retirement because he had enough of the male
bovine droppings. I better stop, I'm getting
mad again and may start telling the truth
which seems to upset a lot of people.

TDD


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Stormin Mormon  
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